Privacy Policy

Last updated: March 2026. This Privacy Policy describes how Carry App collects, uses, and protects your personal data in compliance with Qatar Personal Data Privacy Protection Law (Law No. 13 of 2016).

Data We Collect

  • Account information: name, email address
  • Profile information: phone number, WhatsApp number, country of residence
  • Request and bid data: items requested, prices, dates
  • Verification photos uploaded for item verification
  • Ratings and reviews you provide
  • Usage data: pages visited, actions taken

How We Use Your Data

  • To operate and provide the marketplace service
  • To match requesters with travelers
  • To facilitate communication between matched parties
  • To display ratings and transaction history
  • To send notifications about your requests and bids

Data Sharing

Your WhatsApp number is only shared with the other party after you accept a bid and the platform fee is paid. We do not sell your personal data to third parties.

Data Retention

We retain your data for as long as your account is active. You may request deletion of your account and associated data at any time.

Your Rights

Under Qatar Law No. 13 of 2016, you have the right to access, correct, and delete your personal data. To exercise these rights, contact us using the data deletion request on your profile page.

Cookies

We use essential cookies for authentication and session management. No third-party tracking cookies are used.